Service + Experience Design
Visioning + Facilitation
Fundraising Strategy
Innovation Training
Change Management
Opportunity Identification
Organizational Innovation
Brand Strategy + Design
Workplace Strategy

Our Strategies practice uses design as a method for developing solutions and driving value for our clients.

When designing and strategizing built environments, we cooperate with our clients to transform the experience of their surroundings and interactions. We know that truly creative environments can maximize people’s potential and the organizational promise in settings that nurture collaboration, innovation, and learning.

Businesses and organizations are seeking environments that support a shared sense of identity, commitment, and purpose for their employees and customers, all while supporting the organization’s goals and brand promise. These spaces are microcosms of communities, and often demand the same features that strong communities have— places to reflect, to work, to play, and to learn.

Our partnerships with clients focus on uncovering opportunities through thoughtful user research and discovery that may not initially be obvious. We take the time to learn about their business, their people, and their culture. We also learn from their customers and other users, giving us a complete picture from all perspectives of the organization and those it touches. After accumulating this information, we also factor in our ongoing knowledge of social, business, legislative, and cultural trends.


Our goal is to design places that offer meaning, service, and resonance to our clients and their stakeholders. By connecting to the people that experience spaces on emotional, behavioral, and cognitive levels, we make certain that our designs address all of those “touch points.” The success of our strategic, and interdisciplinary work comes from the knowledge that design and planning must begin and end with users.

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